Frequently Asked Questions
Q1. Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
Sample needs 3-5 days, mass production time needs 2-4 weeks for order quantity more than 10,000 pcs.
Q3. Do you have any MOQ limit for this item?
Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for medical consumables?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, we arrange the production.
Q6. Is it OK to print my logo on package?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Mainline Medical
