Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the typical lead time?
Samples require 3-5 days. Mass production typically takes 2-4 weeks for orders exceeding 10,000 pcs.
Q3. Do you have a Minimum Order Quantity (MOQ)?
We offer a low MOQ; even 1pc for sample checking is available.
Q4. How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days. Airline and sea shipping options are also available.
Q5. How do I proceed with an order for medical consumables?
First, let us know your requirements. Second, we provide a quote. Third, the customer confirms samples and places a deposit. Fourth, we arrange production.
Q6. Can I customize the packaging with my logo?
Yes. Please inform us formally before production and confirm the design based on our sample.