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Frequently Asked Questions
What are the primary materials used in the mask?
The masks are manufactured using medical-grade PVC. We also offer DEHP-free and 100% latex-free versions to ensure patient safety and prevent allergic reactions.
Is the oxygen tubing customizable?
Yes. While we provide a standard 7-foot anti-crush tubing, the length can be customized according to your specific requirements.
What certifications do these medical devices hold?
All products are manufactured under strict quality control and have obtained ISO13485 and CE certifications, meeting international medical standards.
How should the products be stored to maintain quality?
It is recommended to store the masks in a dry, cool, and well-ventilated area. Avoid direct sunlight and damp environments to ensure the integrity of the medical materials.
Are the products user-friendly for clinical staff?
Absolutely. The masks feature adjustable nose clips for quick fitting and are designed for easy disposal, making them ideal for high-efficiency medical environments.
What is the standard procedure if goods arrive damaged?
Please document the condition with photos of the package and items immediately. Contact support within one week for verification and a prompt replacement or solution.
Mainline Medical
